Can I cancel my orders on CubicM?
Has your favourite colour changed? A change in mind is something that happens to all of us. CubicM is very flexible when it comes to cancelling orders you have recently placed. Simply get in touch with us through any of our communication channels.
Please note that if your order has been processed in our warehouse, cancellation might not be possible anymore. You should therefore inform us instantly in case you have changed your mind.
How do you refund me if I cancel an order?
In case of order cancellation, we will typically refund you through store credit. Upon request, we can also do refunds as per the mode of payment chosen during purchase
- In case of credit card payment we can organise a refund to your credit card statement upon request. This process takes 10 to 14 working days from order cancellation. Note that we can only refund the amount of complete orders to your credit card statement.
- In case of Paypal payment we can organise a refund to your Paypal account upon request. This process takes 2 business days from order cancellation. Note that we can only refund the amount of complete orders to your Paypal account.