FAQ

How do I confirm my order?

In order to make sure that orders are captured and placed properly, we will get in touch with you to confirm them. A CubicM representative will call you for confirmation as soon as possible after placing your order.

  • Alternatively, you can also get in touch with us:
  • Call us on 00971 551023359
  • E-mail us on support@CubicM.com (mentioning your order number)

Why do you call me to confirm my order?

In order to serve you best and avoid any inconsistency in your order, we are contacting you to check on the requested product and quantity as well as the correct delivery address and payment method. In short, it helps us deliver orders to your doorstep faster and more reliably.

Can I combine different orders I made on your website?

If several orders have been placed on the same day and using the 'Cash On Delivery' payment method, orders can be combined for delivery. Condition being that the total amount is less than $1,000 and that we have not yet stated processing the items.

Which payment methods do you accept?

You can select from a variety of convenient payment methods:

  • Credit card (Mastercard/Visa)
  • Cash On Delivery
  • Paypal

Can I pay in a currency which is not the delivery country's currency?

We always accept your local currency for cash payment. Only for orders from Lebanon we accept Lebanese Pounds as well as US Dollar for cash payments.

Which currency will you charge my credit card with?

We will charge your credit card in AED/USD

Can I get a discount if I order large quantities?

Since all our items are already sold at fantastically low prices, we cannot offer additional discounts even for larger quantities.

How long does each sales campaign last?

All our exclusive campaigns are limited to 3 to 5 days. In some cases such as for stock campaigns or flash sales, campaign durations may vary. Keep track of the campaign duration by checking the countdown timer next to each campaign on our website.

Can I see the items somewhere? Do you have showrooms?

As an online shopping community we don’t have showrooms as we request the items from the supplier after your purchase. You can be assured that our website will give you extensive item descriptions. Don't hesitate to get in touch with us if you have additional questions about a specific item and we will do our very best to assist you.